FAQ
Grouped answers — enrollment, programs, support, pricing, and policies.
Enrollment
How do I enroll in a course?
Submit the Contact form with your preferred course and schedule. Admissions replies within two business days with cohort dates, payment instructions, and onboarding steps. There is no instant checkout on this site.
Can I switch cohorts after paying?
One free reschedule is allowed if requested at least 14 days before your cohort start and seats are available. Additional changes may incur an administrative fee per our Money-Back Policy.
Programs
Are classes live or recorded?
Blended tracks combine live mentor sessions in Korea-friendly time zones with recorded labs. Online-only tracks are primarily async with weekly office hours. Each course page lists the exact format.
Do you provide job placement?
We offer portfolio reviews, mock interviews, and introductions to hiring partners. We do not guarantee employment outcomes—offers depend on your effort, market conditions, and employer needs.
Support
What mentor access is included?
Most courses include weekly group critique and two 1:1 slots per month during active cohorts. Intensive tracks list exact mentor hours on the course detail page.
Is equipment provided?
You need your own laptop (8GB RAM minimum for data tracks). We arrange education licenses for design tools where noted. Hardware rentals are not available at our Busan address.
Pricing
Are prices on the site final?
Listed KRW amounts are tuition references. Installment totals are disclosed in enrollment emails. Taxes or third-party license fees, if any, are itemized before you pay.
What is not included in tuition?
Personal software subscriptions beyond education tiers, certification exam fees, travel to optional in-person workshops, and employer background checks are excluded unless explicitly stated.
Policies
How do refunds work?
See our Money-Back Policy for the 14-day cooling-off window, partial refund rules, and non-refundable items. Email hello@feed-channel.digital with payment details to start a request.
Can teams enroll together?
Yes—teams of four or more can request a cohort quote. We customize lab briefs for SME upskilling but do not build proprietary internal tools as part of standard tuition.